© 2016 BY ALICE WU SWIFT. All RIGHTS RESERVED

Alice Wu Swift

Primary Residence: Kāneʻohe, Hawaiʻi

E-mail: alicewuswift@gmail.com

Summary of Qualifications
  • Solid foundation in Higher Education, Instructional Design and Technology, and Hospitality , with the ability to innovate in areas of learning and development, integrating learning management system success, gamification, and online/hybrid learning.

  • Wide range of experience as both a student and instructor in multiple fields from Hospitality and Food and Beverage to Instructional Design and Technology allows me to overcome challenges through different perspectives.

  • 15+ years of industry and supervisory experience in: hospitality human resources; training and development; curriculum and e-learning design; food and beverage (education, sales, and service in culinary, baking, and beverage fields); and retail customer sales and service.

  • Extensive technology skills in multiple educational, operational, and human resources related systems in hospitality industry, education, and instructional design.

Education
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2013 - 2016

  • University of Nevada, Las Vegas, NV (Cumulative GPA: 3.84)

Doctorate of Philosophy in Hospitality Administration (minor in Learning and Technology and Human Resources) - December, 2016

– Dissertation: The Effect of Blackboard Tools on the Community of Inquiry and Learning Satisfaction with Learning Management System-enabled Courses.  

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2010 - 2012

  • California State University, Fullerton, CA (Cumulative GPA: 4.0)

Master of Science Degree in Instructional Design and Technology - May, 2012

– Master’s Thesis: Teaching Wine Theory and Tasting to Novice Wine Consumers 

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2008 - 2010

  • California State Polytechnic University, Pomona, CA  

Bachelor of Science Degree, Collins College of Hospitality Management – June, 2010

Certifications & Professional Development
  • Certification in Hotel Industry Analytics (CHIA)

  • Certified Hospitality Educator (CHE), American Hotel and Lodging Association – (January, 2016)

  • Career Power Classic Certified Facilitator - Career Systems International (2015)

  • Communispond – Executive Presentation Skills (2015)

  • EdX MOOC ID Verified Certificates in the following:

    • AdelaideX – Wine101x – The World of Wine (June, 2015)

    • MITx – 11.127x – Design and Development of Games for Learning (July, 2015)

    • CornellX – HOSP.101x – Introduction to Global Hospitality Management (March, 2015)

    • MITx – 11.126x – Introduction ot Game Design (January ,2015)

    • MITx – 11.132x – Design and Development of Educational Technology (January, 2015)

  • Advanced (Level 3) Certification in Wine and Spirits with Merit, Wine and Spirit Education Trust

  • Certified Wine Specialist (CWS), Society of Wine Educators

  • Wine Location Specialist with Distinction, Center for Wine Origins

  • Level I Certification, Court of Master Sommeliers

  • Quality Matters Certificate of Completion, Applying the QM Rubric

  • UNLV Certificate of Completion, The Art and Science of Teaching Online

  • CPR, First-Aid, and AED certified for Adults, Children, and Infants (American Heart Association)

Technical Skills
  • Smart Sparrow

  • Articulate 360 Suite

  • Articulate Storyline 1/2

  • Adobe Captivate

  • Camtasia Studio 8, 9, 2019

  • Softchalk 7, 8, Create

  • Adobe CC Suite (Illustrator, Dreamweaver)

  • Windows & Macintosh OS

  • Microsoft Tools

  • Google Suite

Other Skills
  • Quality Matters Certificate of Completion, Applying the QM Rubric (12/ 2012)

  • UNLV Certificate of Completion, The Art and Science of Teaching Online (09/2011)

  • WebConferencing Tools (Blackboard Collaborate, Citrix, Adobe Connect)

  • Learning Management Systems (Cornerstone, Blackboard Vista/Learn, WebCT, Moodle)

  • Mobile Device OS (iPhone, iPad, Blackberry, Android)

  • Blogs (Blogger, WordPress)

  • Social Networking (Facebook, Twitter, Instagram, Youtube)

  • Web 2.0 Tools (Talking Avatars, Tagging, Presentation, Mobile)

  • 80+ wpm in typing

  • Fluent in Mandarin Chinese

2010 - present

2010 - present

Memberships and Organizations
  • Society for Human Resource Management (2016)

  • National Association of Professional Women (2016)

  • Association for Advancement of Computer Education (AACE) (Since January, 2015)

  • California Polytechnic State University, Pomona Alumni Association (Since June, 2010)

  • Honor Society of Phi Kappa Phi (Member since April, 2012)

  • Educause, Educause Center for Analysis and Research (ECAR), and Educause Learning Initiative (ELI) (Member since 2011)

  • SLOAN Consortium (Since February, 2013)

  • Association for Talent Development (ATD) (Member since 2013)

  • International Hospitality Information Technology Association (iHITA) (Member since 2014)

  • French Wine Society (Member since 2012)

  • Society of Wine Educators (Member since 2012)

     

Conferences Attended
  • West Federation Council on Hotel, Restaurant, and Institutional Education (CHRIE) (February, 2015 & 2016)

  • Association for Training Development TechKnowledge Conference (January, 2016)

  • Graduate Education and Student Research Conference in Hospitality and Tourism (January, 2015)

  • Women's Leadership Conference, (August, 2014 & 2015)

  • TransformingEDU Conference, CES (January, 2014 & 2015)

  • Blended Learning Conference and Workshop, Virtual Attendee, Sloan Consortium (July, 2013)

  • eLearning Guild, Learning Solutions Conference (March 13-15, 2013)

  • Higher Ed Tech Summit, CES 2013 (January 10, 2013)

  • CSN Tech Connection (January 18, 2012)

  • Higher Ed Tech Summit, CES 2012 (January 11-12, 2012)

  • DevLearn Expo (November 2-3, 2011)

Webinars & Workshops Attended
  • Microsoft Excel 2010 for Analysts, Computer Certification Program, MGM Resorts University (September 30, 2014)
  • Human Relations Management Class, MGM Resorts International (Unions) (August, 2014)

  • Online vs. F2F Library Instruction – Assessing the Differences, (May 9, 2012)

  • 5 Best Practices for Effective Virtual Learning (May 2, 2012)

  • Peter Smith from Kaplan University, Effective Online Learning (February 8, 2012)

  • Social Media and Its Impact on How We Learn in the Workplace (December 14, 2011)

  • Participant: Collaborate Implementation Training with Cynthia Crenshaw, November 18-19, 2011

  • The Other Side of Assessment Webinar (University of Phoenix), introducing the Grit Assessment, (November 17, 2011)

  • Participant: Kevin and Eileen’s Course Look & Feel Workshop (Enhancing the Student Experience), November 16, 2011

  • Participant: Navigational Organizational Workshop for Hotel College (Michael’s Workshop), November 8, 2011

  • Craig Kapp (NYU) Speaker on Visualizing the Future: How Augmented Reality can empower faculty, inspire students and bring ideas (November 7, 2011)

  • What’s New in Lectora Webinar (November 7, 2011)

Additional Information
References
  • References are available upon request